Last Updated: July 22, 2026
RTS Home Services (“RTS Home Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we may collect through our flight assistance website, how we may use and share that information, and the choices available to you.
1. Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, travel details, flight-related information, and messages or inquiries submitted through our website or when communicating with us.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, referring pages, pages visited, and general website usage information.
2. How We Use Information
We may use the information we collect to:
- Respond to flight and travel-related inquiries;
- Provide assistance with flight bookings, reservation changes, cancellations, and domestic or international travel;
- Communicate with you regarding your request;
- Operate, maintain, and improve our website and services;
- Monitor website performance and user experience;
- Protect against fraud, misuse, abuse, and security threats; and
- Comply with applicable legal requirements and enforce our policies.
3. Sharing Information
When reasonably necessary to assist with your travel request, RTS Home Services may share relevant information with airlines, travel service providers, booking or reservation providers, or other third parties involved in fulfilling or supporting your request.
These third parties operate as separate businesses and may maintain their own privacy policies, terms and conditions, fares, fees, cancellation policies, and data-handling practices.
We may also share information with third-party service providers that support our website hosting, communications, analytics, security, technology, advertising, customer support, and other legitimate business functions.
Information may also be disclosed when required by applicable law, regulation, legal process, or when reasonably necessary to protect our rights, users, website, or business.
4. Cookies and Similar Technologies
RTS Home Services may use cookies and similar technologies for website functionality, preferences, analytics, advertising, security, and performance.
You may control, restrict, or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some website features.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required for legitimate business, legal, accounting, security, and dispute-resolution purposes.
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Your Choices
You may contact RTS Home Services regarding personal information you have submitted through our website and request access, correction, deletion, or limitations on certain uses where such rights are available under applicable law.
You may also request to stop receiving certain communications from us where applicable.
7. Third-Party Websites and Travel Services
Our website may reference or provide links to airlines, booking platforms, travel providers, advertising platforms, or other third-party websites and services.
RTS Home Services does not control and is not responsible for the privacy practices, security, content, fares, schedules, policies, terms, or services of these independent third parties.
We recommend reviewing the applicable privacy policies and terms of any third-party service before providing personal or travel-related information.
8. Children’s Privacy
Our website is not directed toward children under the age of 13, and RTS Home Services does not knowingly collect personal information directly from children under 13.
If we become aware that personal information from a child under 13 has been submitted without appropriate authorization or consent, we will take reasonable steps to address the information in accordance with applicable law.
9. Flight Assistance Disclosure
RTS Home Services is an independent flight assistance service and is not an airline. We do not own, operate, or control airline services.
Flight fares, schedules, routes, seat availability, baggage policies, changes, cancellations, fees, travel credits, and refund eligibility are determined by the applicable airline or travel provider and are subject to their respective policies, restrictions, and terms.
Customers should review and confirm relevant flight details, prices, fees, restrictions, and airline policies before completing a reservation or requesting a change or cancellation.
10. Changes to This Privacy Policy
RTS Home Services may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, services, or applicable legal requirements.
Any revised version will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact RTS Home Services through the Contact Us page on this website.
Flight Assistance Line:
(833) 877-3124
Important: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having a qualified legal professional review this policy based on your business structure, location, flight assistance model, payment practices, advertising activities, website technology, data-collection practices, and applicable privacy and consumer-protection laws.